Legal notice

We respect your privacy and comply with GDPR and CCPA regulations. This policy explains how we collect and use your information when you visit https://lulairoa.com/.

 

1. Information We Collect

 

We collect basic information you provide during checkout, including your name, email, phone number, billing and shipping address.

 

We also automatically collect anonymous browsing data via cookies, device information, IP address and website behavior to improve our service.

We do not store your full payment card details. All payments are processed securely by third-party payment providers.

 

2. How We Use Your Data

 

We use your personal data only to:

- Process, complete and deliver your orders

- Provide customer support and after-sales service

- Send order updates, tracking information and necessary notifications

- Prevent fraud and secure website transactions

- Optimize website experience

We will only send promotional emails if you subscribe. You may unsubscribe at any time.

 

3. Information Sharing

 

We do not sell your personal data.

We only share necessary information with trusted third parties for order fulfillment, including:

- Payment processors

- Shipping carriers

- Website service and analytics tools

All third parties are required to protect your data legally.

 

4. Cookies

 

This website uses essential cookies to keep your cart and session active. Optional analytics and marketing cookies can be disabled in your browser settings.

 

5. Your Rights

 

You have the right to access, correct or request deletion of your personal data. You may also opt out of marketing tracking emails at any time.

 

6. Data Security

 

We use SSL encryption and standard security measures to protect your personal information. However, no online transmission method is 100% secure.

 

7. Policy Update

We may update this privacy policy occasionally. Changes will take effect once posted on the website.